Web Design & Digital Services | Training Tips Ltd

Terms & Conditions

For Web Design & Digital Services
Effective Date: 10 December 2025

These Terms & Conditions (“Terms”) govern your use of trainingtips.co.uk (the “Website”) and any services provided by Training Tips Ltd (“we”, “us”, “our”). By accessing the Website or using our services, you agree to these Terms in full.

If you do not agree, do not use the Website.

1. About Us

Training Tips Ltd
2 Axiom Avenue
Peterborough
United Kingdom
PE3 7EJ
Company Number: 15324269
Email: info@trainingtips.co.uk
Phone: +44 798 483 6883

2. Definitions

Services: Web design, web development, hosting, maintenance, SEO, branding, consultancy and related digital services.
Client / You: Any individual or business using our Website or Services.
Project: Any work undertaken under written proposal, quotation, or agreement.
Personal Data: Information relating to an identifiable person, processed in accordance with the UK GDPR and Data Protection Act 2018.

3. Use of the Website

You agree not to:

engage in unlawful, harmful or fraudulent activity;
upload malicious code or interfere with Website performance;
copy, scrape or reproduce Website content without permission;
misuse contact forms or submit unsolicited advertising or spam.

We may suspend Website access for security, maintenance, or misuse.

4. Intellectual Property Rights

Unless otherwise stated:

all Website content, designs, branding, visuals, text, code and materials belong to Training Tips Ltd;
you may not reproduce, distribute, or adapt Website materials without written consent.

Project IP Ownership:

The Client receives full rights to the final website design and content after final payment is made.
We retain ownership of proprietary code, frameworks, tools, and plugins used in development unless agreed otherwise.
Stock images, fonts, or third-party assets remain under their respective licences.

5. Service Agreements & Proposals

All projects are governed by a written proposal, quotation or statement of work, covering:

scope and deliverables
timescales
revision limits
payment schedule
maintenance/hosting terms

Any request outside agreed scope may incur additional charges.

6. Payments & Refunds

A deposit (typically 30–50%) may be required to begin work.
Remaining balance is due on completion, before the website is transferred or made live.
Work may be paused if invoices remain unpaid.
Deposits are non-refundable, except where we fail to deliver the agreed work.
Hosting, maintenance and subscription services are non-refundable once the billing period starts.

7. Client Responsibilities

You agree to:

supply materials and approvals promptly,
ensure content you provide is owned by you or licensed for use,
comply with GDPR when collecting data through your website.

Accessibility or regulatory compliance (e.g., legal, industry-specific) is the responsibility of the Client unless agreed otherwise.

8. GDPR & Data Protection

We process all Personal Data in accordance with the UK GDPR and Data Protection Act 2018.

8.1 Data We Collect

We may collect:

name, email, phone number and business details;
project information;
website usage and analytics data;
enquiry or support correspondence.

Details are explained fully in our Privacy Policy.

8.2 Lawful Basis for Processing

We process Personal Data under:

Contractual necessity – to deliver agreed services;
Legitimate interests – for business operations;
Consent – for optional marketing and cookies;
Legal obligations – such as financial records.

8.3 Your Rights

You may:

access your personal data;
request correction or erasure;
restrict or object to processing;
request data portability;
withdraw consent at any time.

8.4 Security Measures

We use appropriate technical and organisational measures including:

secure servers,
encrypted devices,
password and access controls,
regular backups.

We do not sell or share personal data with third parties for marketing.

8.5 Third-Party Processors

We may use GDPR-compliant third parties such as:

hosting providers,
analytics platforms,
cloud storage,
payment processors.

All processors operate under written data-processing agreements.

8.6 Client Websites & GDPR

When we build a website that collects personal data:

you (the Client) act as the Data Controller;
we may act as a Data Processor if maintaining systems;
you must display your own GDPR-compliant Privacy Policy, Cookie Notice and consent banner.

We can create these documents if needed.

9. Warranties & Disclaimers

We do not warrant that:

the Website or Services will be error-free or uninterrupted;
SEO results or rankings will improve;
third-party tools, plugins, hosts or services will perform consistently.

All services are provided on an “as-is” basis.

10. Limitation of Liability

To the fullest extent permitted by law, Training Tips Ltd is not liable for:

loss of profits, revenue or business opportunities;
consequential or indirect damages;
data loss caused by third-party hosts or client error;
issues arising from third-party integrations or updates.

Our total liability is limited to the total amount paid for the service in question.

Nothing in these Terms excludes liability where it is unlawful to do so (e.g., negligence resulting in personal injury).

11. Termination

We may terminate a project or service if:

payments are overdue;
the Client breaches these Terms;
continued cooperation becomes unworkable.

Upon termination, all outstanding balances become immediately payable.

12. Third-Party Links

We are not responsible for the content, privacy practices or reliability of external websites linked from our Website.

Use of third-party resources is at your own risk.

13. Governing Law

These Terms are governed by the laws of England & Wales.
Any disputes shall be resolved exclusively in the courts of England & Wales.

14. Contact Information

For enquiries, GDPR requests or support, contact:

Training Tips Ltd
2 Axiom Avenue
Peterborough
United Kingdom
PE3 7EJ
Company No. 15324269
Email: info@trainingtips.co.uk
Phone: +44 798 483 6883